Executive - Operations - NMC Healthcare
Posted on :
28-09-2024
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1 Vacancy
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Job Description
- Helping the department in the absence of the Patient Care Manager to manage the daytoday routine in the Medical Center.
- Ensures patients are admitted in accordance with hospital policies and procedures.
- Develops and achieves departmental goals and objectives by gathering patient demographic insurance and financial information.
- Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
- Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
- Improves delivery of patient care by integrating admissions procedures with other care staff including working with various hospital departments
- Continuously works to achieve hospital goals. Accepts ownership for actions and decisions accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
- Communicates with patients their families proxies and admitting staff to ensure rules regulations and procedures are followed.
- Analyses statistics or other data to determine the level of hospitals customer service.
- Prepares reports and analyses highlighting progress adverse trends and suggesting appropriate recommendations or conclusions.
- Responds to customer requests and questions regarding services products and account information. Analyzes and rectifies customer concerns using established procedures.
- Perceives and interprets patient needs and translates them into effective solutions.
- Supports employee involvement in decision making and problem solving and facilitates dialogue between patients physicians nurses and administrative managers to resolve patient complaints and problems.
- Enhances professional growth training and development through participation in educational programs current literature in service meetings and workshops.
- Helping the department in the absence of the Patient Care Manager to manage the daytoday routine in the Medical Center.
- Ensures patients are admitted in accordance with hospital policies and procedures.
- Develops and achieves departmental goals and objectives by gathering patient demographic insurance and financial information.
- Reduces admissions conflicts and discrepancies by collaborating with physicians and assigns beds according to priority
- Performs regular audits to ensure proper handling and accuracy of all patient data to ensure revenue for hospital.
- Improves delivery of patient care by integrating admissions procedures with other care staff including working with various hospital departments
- Continuously works to achieve hospital goals. Accepts ownership for actions and decisions accomplishments and actively explores new opportunities on the job to enhance skills and knowledge.
- Communicates with patients their families proxies and admitting staff to ensure rules regulations and procedures are followed.
- Analyses statistics or other data to determine the level of hospitals customer service.
- Prepares reports and analyses highlighting progress adverse trends and suggesting appropriate recommendations or conclusions.
- Responds to customer requests and questions regarding services products and account information. Analyzes and rectifies customer concerns using established procedures.
- Perceives and interprets patient needs and translates them into effective solutions.
- Supports employee involvement in decision making and problem solving and facilitates dialogue between patients physicians nurses and administrative managers to resolve patient complaints and problems.
- Enhances professional growth training and development through participation in educational programs current literature in service meetings and workshops.
- Bachelor degree or Masters degree.
- Proficiency with MS Office applications required
- English proficiency is a must
- Minimum 5 years experience in Hospital Industry.
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Employment Type
Full Time
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