Help Desk Technician
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Job Description
Are you a Help Desk Technician with a passion for providing exceptional IT support Join us!
About Our Client: We are hiring for a reputable software company in UAE known for its outstanding IT support services. This company is dedicated to ensuring smooth and efficient IT operations for its clients.
The Role: As a Help Desk Technician you will provide technical support and assistance to endusers. You will troubleshoot hardware and software issues resolve technical problems and ensure a high level of customer satisfaction.
What Youll Do:
- Respond to and resolve help desk requests
- Troubleshoot hardware and software issues
- Install configure and maintain IT equipment
- Provide user training and support
- Document support activities and solutions
- Stay updated on the latest IT technologies and best practices
What Were Looking For:
- 02 years of experience in IT support
- Strong knowledge of computer hardware and software
- Excellent problemsolving and communication skills
- Ability to work in a fastpaced environment
- Customeroriented mindset
Benefits:
- Competitive salary
- Health insurance
- Professional development opportunities
- Flexible working hours
Supportive and dynamic work environment
Employment Type
Full Time
