Personal Shopper

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Identify the needs of the customer and recommend a range of products to choose from in order to arrive at an appropriate buying decision.

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Analyse consumer behavior and provide superior standards of customer service with an individual using a distinct personalised approach.

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Maintain relationships with key customers by informing them of new arrivals, inviting them exclusively for previews, promotions and activities conducted in stores.

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Provide feedback to buyers on customer preferences

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Maintain confidentiality of customers’ personal information and assure the information will be solely utilised for the store.

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Ensure the customer database is maintained and updated with all the information pertaining to the exclusive customers.

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Develop, grow and establish relationships with customers resulting in the growth of the Personal Shopping customer database.

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Keep abreast of the market trends and competitor activities at all times