E-Commerce Specialist - LMBS Royal LLC
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Job Description
Were seeking an experienced and talented ecommerce executive to join our dynamic team at LMBS Royal LLC.
You will play a pivotal role in optimizing our online business operations and delivering exceptional customer service. As an ecommerce executive youll maintain all our sales touchpoints website online marketplaces and aggregators and oversee online sales manage stock inventories and optimize the overall customer experience.
If you have a knack for sales love the online world and have a passion for customer service we welcome you to join our company. We offer competitive remunerations comprehensive benefits and growth opportunities within the company.
Objectives of this role
- Develop and implement effective ecommerce growth strategies to identify and capture new customer base and business opportunities.
- Optimize endtoend ecommerce journey for our customers from lead generation to conversion and postpurchase followup.
- Manage and maintain ecommerce platforms including product listings pricing and inventory management.
- Enhance customer experience by working closely with other departments such as marketing content and customer service.
Your tasks
- Conduct market research and analysis to identify potential prospects conduct outreach and build customer relationships to drive sales.
- Analyze data and generate reports to track ecommerce performance identify trends and make datadriven recommendations for improvement.
- Demonstrate our products with sales data to prospective clients negotiate contracts and close sales deals with stakeholders.
- Collaborate with crossfunctional teams including development marketing and customer service to execute online campaigns and promotions to attract leads.
- Monitor customer feedback reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
- Attend conferences events and trade shows to showcase our product and the retail sales team.
Required skills and qualifications
- 3 years of experience in the ecommerce industry with a proven track record of driving online sales and achieving revenue targets.
- Strong expertise in managing product listings inventory management pricing strategies and other ecommerce operations to optimise product visibility customer engagement and sales conversion.
- Solid understanding of ecommerce platforms tools and technologies including online marketplaces payment gateways order management systems and customer relationship management (CRM) software.
- Excellent analytical skills in analysing data conducting market research and understanding customer behaviour to identify trends and opportunities for growth.
- Great analytical mindset with an ability to use data to drive decisionmaking and present solutions for boosting online sales.
- Proficient communication skills both written and verbal with fluency in English. Additional language proficiency in regional languages would be an advantage.
- Experience managing ecommerce platforms such as Shopify Magento and/or WooCommerce.
Preferred skills and qualifications
- A bachelors degree in ecommerce digital marketing business administration or a related field.
- Experience with CRM and marketing automation platforms such as Salesforce Mailchimp or HubSpot for customer segmentation targeting and personalised marketing campaigns.
- Proficiency in using analytics tools such as Google Analytics Google Tag Manager or similar to track and analyse ecommerce performance metrics.
- Familiarity with online marketing tools including social media advertising email marketing SEO and SEM.
- Ability to work collaboratively and take charge as a leader when required.
- Willingness to travel (domestic and international) for company events.
Job Type: Fulltime
Pay: AED4000.00 AED8000.00 per month
Application Deadline: 02/09/2024
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Employment Type
Full Time
