Wood is currently recruiting for a Graduate IT Officer (UAE Nationals) to work in our Abu Dhabi office.
- keep computer systems running smoothly and ensure users get the maximum benefit from them
- install and configure computer hardware operating systems and applications
- monitor and maintain computer systems and networks
- provide support in a facetoface capacity over the phone or via remote desktop software helping staff or clients set up systems or resolve issues
- troubleshoot system and network problems diagnosing and solving hardware or software faults
- replace parts as required
- follow diagrams and written instructions to repair a fault or set up a system
- support the rollout of new applications
- set up new users accounts and profiles and deal with password issues
- respond within agreed time limits to callouts
- work continuously on a task until completion (or referral to third parties if appropriate)
- prioritise and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.
- Bachelors degree in IT
- Positive attitude to learn and develop; asks to improve understanding.
- Takes initiative and seeks out improvements
- Good communicator verbally and in written form
- Strong planning and organizing skills
- Problemsolving ability
- Works effectively as a member of a team
Wood is a global leader in consulting and engineering helping to unlock solutions to critical challenges in energy and materials markets. We provide consulting projects and operations solutions in 60 countries employing around 35000 people. confidential
Diversity Statement
We are an equal opportunity employer that recognises the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment on the basis of objective criteria and without regard to the following (which is a nonexhaustive list): race colour age religion gender national origin disability sexual orientation gender identity protected veteran status or other characteristics in accordance with the relevant governing laws.
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