ITIL Jobs in Abu Dhabi

Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...

Technical Application Support: Provide support for Oracle Fusion Cloud Application implementation, roll-out, and system maintenance from a technical perspective. Integration Management: Manage and support all OIC integrations, VBCS, PCS, and App Composer deployed across core Financ More...

Job Description Roles & Responsibilities Responsibilities Your key responsibilities • Design and implement a robust Configuration and Asset Management process aligned with ITIL best practices. • Develop and maintain Configuration and Asset Management policies, procedures, and process More...

Bachelor's degree in Information Technology, Computer Science, or related field. Minimum 2 years’ experience in coordination or similar role. Strong analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal skills. More...

Roles and responsibilities Infrastructure NOC, ITIL, Team management Required Qualifications Experience: 10+ years of experience in network operations, with at least 5 years in a managerial or leadership role within a NOC. Technical Skills: Extensive knowledge of networking co More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Job Title: ServiceNow Business Analyst (ServiceNow Implementation exp is MUST)Exp level 5 to 7 yearsRelevant experience 3 years into ServiceNow BAJob Location: Onsite Abu Dhabi for 6 month initiallyJob Type: FullTimeJob Description:We are seeking a ahighly skilled and experienced Bu More...

Expertise in Disaster recovery management in Perpetuuiti continuity patrol Good Knowledge of Change Management frameworks such as ITIL Good knowledge of network infrastructure Good knowledge on storage replication Good knowledge on Database Good leadership skills including peop More...

Role Overview: The IT Portfolio Manager ensures that the organization s IT projects and initiatives are aligned with the company s business strategy and governance framework. Responsibilities: o Managing the organization s portfolio of IT projects and initia More...

Excellent inter-personal, communication and documentation skills Good understanding of information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Prove More...

Roles and responsibilities The Incident Manager is responsible for managing the incident lifecycle to ensure that IT services are restored as quickly as possible after an interruption. This role requires strong expertise in incident management processes, coordination, and communicati More...

Ensure that a process is fit for purpose and is performed according to the agreed and documented standard and objectives of the process definition. Establish and maintain Capacity Management process in the Core42 platform environment in alignment with the organisation's goals a More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

Job PurposeThe Engineer is responsible to enhance the monitoring of the BusinessCritical applications of the enterprise and align with the standards and policies defined by the Enterprise Tools and CSI department. The Engineer will serve as an SME to increase the tools adoption define More...

Our client is a leading hospitality company known for delivering exceptional guest experiences and innovative services. With a commitment to excellence we are seeking an experienced and techsavvy IT Manager to ensure seamless technological operations across their venues in AD. Key Res More...

Were Hiring: IT/Digital Strategy Expert Are you a visionary leader passionate about bridging the gap between technology and business Do you thrive on developing innovative strategies to align IT infrastructure with organizational goals We are seeking an IT/Digital Strategy Expert to More...

Hiring Alert: System Analyst ATM & Cards Resource Were looking for a highly skilled System Analyst to join our dynamic team in Abu Dhabi! If you have expertise in ATM technologies card products and system analysis and are passionate about delivering excellence in the financial servic More...

Roles and responsibilities An IT Strategy Expert is a professional who develops and implements strategies to align an organization’s technology infrastructure with its business goals. They ensure that IT resources are utilized effectively to support business operations and driv More...

We are currently seeking an experienced Endpoint Management Specialist for a prestigious client in Abu Dhabi. This role focuses on the comprehensive management and optimization of endpoint management tools and systems with a strong emphasis on enhancing user experience improving syste More...