ITIL Jobs in Abu Dhabi

Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...

Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or similar. IT project management certifications are desirable. ITIL certifications are desirable DB certifications are desirable Minimum Experience: At least three years of experience managing ed More...

Technical Application Support: Provide support for Oracle Fusion Cloud Application implementation, roll-out, and system maintenance from a technical perspective. Integration Management: Manage and support all OIC integrations, VBCS, PCS, and App Composer deployed across core Financ More...

Job Description Roles & Responsibilities Responsibilities Your key responsibilities • Design and implement a robust Configuration and Asset Management process aligned with ITIL best practices. • Develop and maintain Configuration and Asset Management policies, procedures, and process More...

Job Description Roles & Responsibilities Role: Platform System Manager Contract Duration: 12 months & Extendable Work Location: Abu Dhabi, United Arab Emirates Start Date: 30 days notice only preferred Salary & Benefits: (Negotiable based on the expertise) Important Note: Inside Count More...

Bachelor's degree in Information Technology, Computer Science, or related field. Minimum 2 years’ experience in coordination or similar role. Strong analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal skills. More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Overview: The individual will be responsible for establishing and maintaining efficient service level processes that support the organizations strategic goals and objectives. The Service Level Management Specialist will also be responsible for defining and monitoring service level ag More...

Expertise in Disaster recovery management in Perpetuuiti continuity patrol Good Knowledge of Change Management frameworks such as ITIL Good knowledge of network infrastructure Good knowledge on storage replication Good knowledge on Database Good leadership skills including peop More...

Excellent inter-personal, communication and documentation skills Good understanding of information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Prove More...

Excellent technical knowledge in one of the following key areas: (Integration Platform Operations, Enterprise Service Bus Platform Operations) Excellent knowledge in infrastructure troubleshooting, configuration and maintenance Excellent knowledge in infrastructure performance tunin More...

1. Software publisher auditing experience. 2. Licensing expertise in three or more major vendors out of Microsoft, IBM, Oracle, SAP, Autodesk, Adobe, SAS, Symantec, MacAfee, SAG, Open-Text etc. 3. Possess good knowledge of licensing complexities across publishers and licensing metri More...

.Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT infrastructure systems, including servers, PCs, operating systems, hardware, software, Databases,networks and peripherals. 2.Benchmark, analyze report on, and make recommendations for the imp More...

Qualification (minimum) Bachelors degree in Computer Science/Engineering Microsoft Certified Solutions Expert (MCSE) & Microsoft Azure Solution Architect Cisco Certified Network Associate (CCNA) & VMware Certified Professional (VCP) ITIL Certification & Red Hat RHCSA. More...

Job Description: Implement Cybersecurity policies procedure standard and guidelines in line with OT Projects Cybersecurity specifications and Standard Review refine and maintain the existing cybersecurity policies and procedures as necessary for compliance with UAE National Regulator More...

Position: IT Field Support Officer Job Overview: We are seeking a highly skilled IT Field Support Officer to join our dynamic team in Abu Dhabi. The successful candidate will be responsible for providing technical support and assistance to our clients in the field. This is a fulltime More...

Are you passionate about crafting innovative solutions to meet diverse client needs We are looking for highly skilled Solution Presales Specialists to join a dynamic team reporting to the Director of Business Solutions. In this role you will lead the development of compelling use case More...

Work Location Abu Dhabi With occasional offshore visit as per requirements Leave Cycle 150/30 (for single status) single status accommodation provided 335/30 (for family status) Family status is subject to the approval of Management after successful comple More...

Roles and responsibilities Roles And Responsibilities Operational Leadership Oversee the daily operations of end user support, application management, and infrastructure services to ensure high performance and service availability. Strategy Development Develop and i More...

Intranet Content Specialist The Intranet Content Specialist will play an important role in the delivery of the new Intranet which is being delivered as a project and will be built on SharePoint Online with integration with other M365 services. Purpose The Intranet Content Specialist w More...