ITIL Jobs in Abu Dhabi

Identify and classify requests through diagnostic techniques and pertinent questions (Cherwell) Determine the best solution based on the issue and details provided by customers Direct unresolved issues to the next level of support personnel in a timely manner to minimise the impac More...

Open Position: Network Manager, Operations (IT Service Provider Company) A reputable IT Service Provider Company is currently hiring Service Delivery Manager to lead the Network Operations team and be based in the Selangor Key responsibilities include:Over 10 years working experience More...

Minimum Qualifications: Bachelor's degree in Computer Science, Information Technology, or similar. IT project management certifications are desirable. ITIL certifications are desirable DB certifications are desirable Minimum Experience: At least three years of experience managing ed More...

Technical Application Support: Provide support for Oracle Fusion Cloud Application implementation, roll-out, and system maintenance from a technical perspective. Integration Management: Manage and support all OIC integrations, VBCS, PCS, and App Composer deployed across core Financ More...

Bachelor's degree in Information Technology, Computer Science, or related field. Minimum 2 years’ experience in coordination or similar role. Strong analytical and problem-solving skills, with a keen attention to detail. Excellent communication and interpersonal skills. More...

Job Description Roles & Responsibilities Role: Platform System Manager Contract Duration: 12 months & Extendable Work Location: Abu Dhabi, United Arab Emirates Start Date: 30 days notice only preferred Salary & Benefits: (Negotiable based on the expertise) Important Note: Inside Count More...

Job Description Roles & Responsibilities •Strong and solid IT Support / Service Desk experience, password reset, helpdesk role providing IT related service to end users on a variety of issues. Identifies, researches, and resolves technical problems. •Provide accurate Incident resol More...

Roles & Responsibilities Job Description : 1. ITIL – Incident/Problem/Change Management 2. SLA – P1/P2/P3/P4 3. Experience on ITSM Tools 4. Working experiences on Asset Management 5. Experience of Operating System install, configure. 6. Should able to resolve issues related to More...

Overview: The individual will be responsible for establishing and maintaining efficient service level processes that support the organizations strategic goals and objectives. The Service Level Management Specialist will also be responsible for defining and monitoring service level ag More...

Develop and deploy IT governance strategies and frameworks, such as trust resilience framework and decision-making authority framework. Lead the creation, implementation, and maintenance of policies, procedures, and standards to ensure regulatory compliance and adherence to industr More...

Excellent inter-personal, communication and documentation skills Good understanding of information management practices, system development life cycle management, IT services management, agile and lean methodologies, infrastructure and operations, and EA and ITIL frameworks. Prove More...

Ensure that a process is fit for purpose and is performed according to the agreed and documented standard and objectives of the process definition. Establish and maintain Capacity Management process in the Core42 platform environment in alignment with the organisation's goals a More...

Work alongside the Unit Head to develop strategic plans for the department that are consistent with the strategic direction of the entity Responsible for a portfolio of existing and planned business applications, ensuring they are delivered on time and in budget Provide detailed p More...

Open Position: Unified Communication Engineer (MNC Shared Services) An MNC Shared Services is currently hiring Unified Communication Engineer to join the team and be based in the Selangor Key responsibilities include:Good experience managing and deploying IT communications and collabo More...

Our clients Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations providing their clients with the ability to keep up with the everchanging digital world by implementing Microsofts Enterprise Re More...

Job Description: Develop and maintain information security procedures / guidelines.Ensuring compliance to group policies Standards manuals etc.Provide support in the implementation maintenance and continuous improvement of the ISMS.Work with stakeholders to identify risks conduct risk More...

Job Description: Design install configure monitoring and maintenance of Server virtualization Infrastructure and architecture.Build configure and deploy VMs and templates.Fine tune VMs configurations to get the best performance/resource consumption.Detection of Virtual machine issues More...

As the IT Service Delivery Director, you will be responsible to oversee and manage the delivery of IT services within our organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and ex More...

Job Description: Responsible for managing and controlling endpoints/users with Trellix ePO and centrally manage products deployed through the ePO.Perform database maintenance products and upgrades for ePO serverImplementing configuring and maintenance of Trellix Applications and Exten More...

Job Description: Perform system administration on specialized cyber defence applications and systems for OT/ICS environment (e.g. antivirus firewalls IPS IDS Data Diodes secure remote support access passive security monitoring) to include installation configuration maintenance backup More...