Manage guest queries in a friendly, timely, and efficient manner
Ensure knowledge of menu and all products
Follow correct reporting procedures if faced with issues
Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
Assists callers courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
Has a good knowledge of the restaurant's sitting arrangements
Comply with hotel security, fire regulations and all health and safety legislation
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.