Meet the sales objectives on a monthly, quarterly, and yearly basis
Ensure comprehensive and complete coverage of own portfolio covering all levels of accounts’ managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity in her / his portfolio of accounts
Ensure the communication and information flow is maintained daily by distributing Banquet Event Orders to all Departments as well as by attending BEO briefings for the Sales & Catering Department, Food & Beverage Operations and Kitchen Department
Ensure that all incoming requests are handled jointly with the concerned Salesperson and as per the SBC Standards including an active follow up on sent offers
Satisfy the need of the clients whilst optimizing Hotel revenue through strategic yield management and up selling of hotel facilities and services
Supervise and assist with Banquet Operations before, during and after events and assure Guest satisfaction throughout the event
Actively ask for Guest feedback during and after the event and encourage the Guest to submit the Guest Satisfaction Survey
Maintain detailed product knowledge of SBC, Kai Beach, Soul Beach and direct competitors including competition checks
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures
Responsible for the multiple beach properties ( SBC , Soul & Kai ), ensuring operational excellence and consistent service quality across all locations
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