Key Account Manager

Roles & Responsibilities Develop and maintain strong relationships with key accounts to ensure customer satisfaction and retention. Identify opportunities for upselling and cross-selling to maximize account growth. Serve as the main point of contact for key accounts, addressing any issues or concerns in a timely manner. Collaborate with internal teams to develop and execute strategic account plans. Analyze market trends and competitor activity to identify new business opportunities. Prepare and present sales reports and forecasts to management. Negotiate and close sales agreements with key accounts. Stay updated on industry developments and best practices to provide valuable insights to key accounts.