Qualifications
Your experience and skills include:
- Minimum of 4-6 years’ experience as a Guest Relations Manager in hotel is preferred.
- Fluent English speaker and additional Russian language
- Experience in the GCC and/or Middle East Region is a plus.
- Excellent communication skills, both written and verbal required.
- Be committed to exceeding guest expectations
- Understanding of all hotel management best practices
- Hands-on experience with Hotel Management software (PMS)
- Customer service driven with outstanding communication and active listening skills
- Excellent problem-solving and multitasking skills
- Leadership skills along with the ability to motivate a team into high performance
- Ability to work flexible hours
- Strong sense of responsibility and a professional presentation