Guest Relations Manager

Qualifications

Your experience and skills include:

• Minimum of 4-6 years’ experience as a Guest Relations Manager in hotel is preferred.
• Fluent English speaker and additional Russian language
• Experience in the GCC and/or Middle East Region is a plus.
• Excellent communication skills, both written and verbal required.
• Be committed to exceeding guest expectations
• Understanding of all hotel management best practices
• Hands-on experience with Hotel Management software (PMS)
• Customer service driven with outstanding communication and active listening skills
• Excellent problem-solving and multitasking skills
• Leadership skills along with the ability to motivate a team into high performance
• Ability to work flexible hours
• Strong sense of responsibility and a professional presentation