Guest Experience Manager
Posted on :
01-08-2024
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1 Vacancy
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Job Description
- Develop and execute a guest experience strategy that aligns with the brand goals and the Energy for Life narrative
- Manage the delivery of contractual rights and benefits from our sponsorship partners, including hospitality, tickets, access, branding and content
- Utilize your industry insights and relationships to identify new opportunities and best in class activations that enhance our guest experience
- Design, develop and execute innovative and engaging activations that bring our sponsorships to life and showcase our brand values
- Work collaboratively across the organization with a One ADNOC mindset to ensure we maximize opportunities and unlock maximum value from our sponsorships
- Implement a robust evaluation framework for new and existing partnerships and activations, using data and feedback to measure impact and ROI
- Conduct post-event reviews and apply learnings to continuously improve our guest experience standards and practices
- Manage the guest experience budget and ensure compliance with ADNOC policies and procedures
- Build and maintain strong relationships with internal and external stakeholders, including senior management, sponsorship partners, agencies and suppliers.
Employment Type
Full-time
Department / Functional Area
Key Skills
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