The Facade Sales Manager is responsible for driving the sales strategy managing client relationships and generating new business opportunities in the facade and glazing sector. This role requires a deep understanding of facade systems market trends and customer needs along with strong sales and negotiation skills. The Facade Sales Manager will lead a team develop sales strategies and work closely with design production and project management teams to ensure the successful execution of projects.
Key Responsibilities:
Sales Strategy and Business Development
- Develop and implement sales strategies to achieve company growth targets in the facade and glazing market.
- Identify and pursue new business opportunities including lead generation prospecting and networking with potential clients.
- Conduct market research to stay updated on industry trends competitor activities and emerging opportunities.
Client Relationship Management
- Build and maintain strong relationships with key clients architects developers and contractors.
- Provide technical advice and support to clients understanding their needs and offering tailored solutions.
- Negotiate contracts terms and conditions with clients and stakeholders ensuring profitability and customer satisfaction.
Sales Team Leadership
- Lead motivate and develop the sales team setting clear goals and providing guidance and support to achieve targets.
- Conduct regular performance reviews training sessions and team meetings to enhance sales skills and knowledge.
- Monitor team performance providing feedback and coaching to improve sales effectiveness and customer engagement.
Sales and Project Coordination
- Collaborate with the project management design and production teams to ensure seamless project execution from sales to delivery.
- Review project specifications proposals and technical documentation to ensure alignment with client requirements and company capabilities.
- Support the preparation of sales presentations bids and tenders ensuring they meet client expectations and company standards.
Financial Management and Reporting
- Develop and manage sales budgets forecasts and sales targets ensuring alignment with company goals.
- Track and analyze sales performance metrics providing regular reports and insights to senior management.
- Implement pricing strategies and ensure competitive pricing while maintaining profit margins.
Networking and Industry Engagement
- Represent the company at industry events trade shows and conferences to enhance brand visibility and network with industry professionals.
- Build and maintain relationships with industry associations stakeholders and potential business partners.
- Stay informed about industry regulations standards and best practices to ensure compliance and competitiveness.
Customer Support and AfterSales Service
- Ensure excellent customer service and support throughout the project lifecycle from initial contact to project completion.
- Address client concerns and issues promptly ensuring high levels of customer satisfaction and retention.
- Develop and maintain longterm relationships with key clients fostering repeat business and referrals.
The Facade Sales Manager is pivotal in driving the company s growth in the facade and glazing market, leveraging their expertise to secure and manage high-value projects, enhance customer relationships, and contribute to the company s success and reputation.