Mailroom Supervisor

Major Tasks, Responsibilities, And Key Accountabilities

• Provides leadership and supervision for all mailroom personnel, including mail center, receptionist, and switchboard as well as responsible for conference room scheduling and setup.
• Supervises day to day activities of mailroom support staff. Maintains and coordinates occupancy and space management.
• Oversees mailroom responsibilities and coordinates the activities of support roles.
• Monitors performance, absence and time keeping, ensuring timesheets are completed in a timely fashion of direct reports.
• Ensures that all agreed service levels and service standards are met.
• Coordinates processing mail and printing requests in an efficient and timely manner.
• Ensures proper maintenance and repair of mailroom equipment.
• Performs other duties as assigned.
  
  

Nature and Scope

• Experience provides solutions.
• Ensures that work is performed consistently with company policies and procedures.
• Leads a group or team of support, craft, or lower-level professional associates.
  
  

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rate occasions there may be a need to move or lift light articles.
• No travel required.
  
  

Education And Experience

• Typically requires BS/BA in a related discipline. Generally, 5+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines.