Rock Mechanics Specialist

Head of Recovery (FinTech/Unsecured Loans)

Our client, an AI-Driven lending platform is looking to hire a talented individual to join their team. The team consists of innovators and builders with domain expertise in the lending space. They share a determination to continue leveraging data driven approaches to problem solving by building products that the market needs and API integrations that drive value across the board.

Job Type: Hybrid | Full-Time

Requirements

• Experience managing a 15+ person recovery team
  
• 8+ years experience as a senior member for a recovery team
  
• The ability to work accurately and independently
  
• Strong verbal and written communication skills
  
• Excellent analytical skills and an eye for detail
  
• Outstanding leadership and managerial skills
  
• Strong time and people management skills
  
• Ability to work to strict deadlines
  
• Proven ability to develop new business and maintain existing contacts
  
• Good IT skills and knowledge are essential
  
• Good judgment used to balance commercial loan recovery and compliance risks to achieve positive outcomes
  
• Maintains the highest professional standards
  
• Ability to build supportive relationships with stakeholders across the company
  
• Excellent communication and leadership skills with an ability to influence at all levels
  
• Excellent organizational skills
  
• Able to multitask, manage time effectively and keep calm under pressure
  

Responsibilities

• Achieve assigned recovery targets to contribute to the organization s financial performance to your team
  
• 95% collections rate by 15 DPD
  
• 98% collections rate by 60 DPD
  
• 99% collections rate for all time DPD
  
• An ability to manage a 15+ recovery team
  
• Build, develop and lead the recovery team to manage the firm s loan collection service and act for clients in loan recovery matters
  
• Experience dealing with bulk volume loan recovery, as well as bespoke complex collection matters for companies and individuals
  
• Strong knowledge of legal policies, procedures, and guidelines governing collection activities in Nigeria
  
• Aligning the profit of the business with achieving recovery goals - including detailed strategic analysis, forecasting, and account placement
  
• Implementing new strategies and tactics to improve collections and recovery performance, training and coaching staff to improve performance
  
• Up-to-date and competitive knowledge of industry best practices in order to position our client as an industry leader, while maintaining strong and sustainable networks
  
• Training and mentoring of staff members in the recovery department
  
• Ensuring that bad loan provisions are maintained and write-offs managed in line with the firm s policies and procedures
  
• Maintain high standards of financial management and record keeping
  
• Create and maintain the processes and structures to undertake effective due diligence at all times
  
• Remain vigilant for changes in FCA regulations and legislation
  
• Ensure all file audits and monthly reviews are completed accurately and within agreed timescales
  
• Provide updates on caseloads to management as required
  
• Act ethically and professionally at all times, acting as a positive role model in accordance with our client s behaviors and values
  
• Promote the interests of our client at all times
  
• Be flexible to carry out any other reasonable task requested within the office environment
  

Do we spark your interest? Send us your CV today!

We are looking forward to hearing from you!

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Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town. Blackpen specialises in FinTech, Cryptocurrency, Startup and iGaming Recruitment.

Experience managing a 15+ person recovery team 8+ years experience as a senior member for a recovery team The ability to work accurately and independently Strong verbal and written communication skills Excellent analytical skills and an eye for detail Outstanding leadership and managerial skills Strong time and people management skills Ability to work to strict deadlines Proven ability to develop new business and maintain existing contacts Good IT skills and knowledge are essential Good judgment used to balance commercial loan recovery and compliance risks to achieve positive outcomes Maintains the highest professional standards Ability to build supportive relationships with stakeholders across the company Excellent communication and leadership skills with an ability to influence at all levels Excellent organizational skills Able to multitask, manage time effectively and keep calm under pressure Responsibilities Achieve assigned recovery targets to contribute to the organization s financial performance to your team 95% collections rate by 15 DPD 98% collections rate by 60 DPD 99% collections rate for all time DPD An ability to manage a 15+ recovery team Build, develop and lead the recovery team to manage the firm s loan collection service and act for clients in loan recovery matters Experience dealing with bulk volume loan recovery, as well as bespoke complex collection matters for companies and individuals Strong knowledge of legal policies, procedures, and guidelines governing collection activities in Nigeria Aligning the profit of the business with achieving recovery goals - including detailed strategic analysis, forecasting, and account placement Implementing new strategies and tactics to improve collections and recovery performance, training and coaching staff to improve performance Up-to-date and competitive knowledge of industry best practices in order to position our client as an industry leader, while maintaining strong and sustainable networks Training and mentoring of staff members in the recovery department Ensuring that bad loan provisions are maintained and write-offs managed in line with the firm s policies and procedures Maintain high standards of financial management and record keeping Create and maintain the processes and structures to undertake effective due diligence at all times Remain vigilant for changes in FCA regulations and legislation Ensure all file audits and monthly reviews are completed accurately and within agreed timescales Provide updates on caseloads to management as required Act ethically and professionally at all times, acting as a positive role model in accordance with our client s behaviors and values Promote the interests of our client at all times Be flexible to carry out any other reasonable task requested within the office environment Do we spark your interest? Send us your CV today! We are looking forward to hearing from you! - - - Blackpen Recruitment is a global recruitment agency that targets European, African and American Markets with headquarters based in Malta and Cape Town. Blackpen specialises in FinTech, Cryptocurrency, Startup and iGaming Recruitment.