Analyst-Banknotes Operations

• Oversee import/export operations and documentation.
• Coordinate with logistics partners for timely deliveries.
• Reconcile corporate/hotel deals and payments daily.
• Consolidate financial data accurately.
• Manage currency positions and mitigate financial risks.
• Manage departmental funds and customer payments.
• Ensure accurate and timely financial transactions.
• Perform data analysis, generate reports, and prepare presentations.
• Respond to various data requests.
• Assist in onboarding new customers and ensure KYC compliance.
• Collaborate with departments to address needs and facilitate communication.
• Arrange and coordinate customer meetings and calls.
• Maintain effective communication and follow-up with customers.

Qualifications

• Bachelor’s degree in business administration, finance, or a related field; an MBA or advanced degree is a plus.
• Proven experience in operations management within the FinTech industry or a related field.
• Strong understanding of financial services operations, including transaction processing, customer support, CRM, compliance, and risk management.
• Analytical mindset with the ability to identify operational inefficiencies and implement effective solutions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Experience with regulatory requirements and compliance frameworks relevant to the financial services industry.