Front Office Supervi....
Front Office Supervisor
Posted on :
02-07-2024
Employer Active
1 Vacancy
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Job Description
- Interact with clients and understand their needs.
- Keep Check-In/Check-Out process smooth and enjoyable for the guest.
- Ensure cash handling and credit policies/procedures are followed.
- Maintain a high standard of professionalism amongst Front Office colleagues.
- Make sure that the department remains clean, tidy and presentable at all times.
- Review guest requests and where possible make sure they are acknowledged and carried out.
- Anticipate and exceed guests wants and needs.
- Coordinate daily with housekeeping and engineering to ensure maintenance/cleanliness is a priority.
- Empathetically listen to client queries/complaints and work with colleagues/Service Manager to find solutions.
Employment Type
Full Time
Department / Functional Area
Key Skills
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