drjobs Front Desk Agent العربية

Employer Active

1 Vacancy
drjobs

Job Alert

You will be updated with latest job alerts via email
Valid email field required
Send jobs
Send me jobs like this
drjobs

Job Alert

You will be updated with latest job alerts via email

Valid email field required
Send jobs
Jobs by Experience drjobs

1 - 0 years

Job Location drjobs

Abu Dhabi - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

  • Check in the arriving guest and check out the departing guests in a friendly and caring manner according to the standards.
  • Upon check-in, register guests, assign rooms, and assist guests in completing the registration cards.
  • Accommodate special requests whenever possible.
  • Use suggestive selling techniques to sell rooms and to promote other services of the hotel.
  • Verify the guest’s method of payment and follow established credit-checking procedures or refer cash handling payment to cashiers.
  • Upon the departure of guests, process the guest check-out procedures.
  • Receive payment from guests. Settle the guest account and give a copy of the invoice.
  • Handle all front office cashier activities such as posting charges to guests and exchanging foreign currency according to the procedures. At the end of the shift, balance their cash float.
  • Answer all guest requests and questions in a friendly and caring manner, whether by telephone or in person, provide/receive information, and takes appropriate actions or refer the matters to the relevant persons to handle. It may be and is not inclusive of issuing a safe deposit box, handling messages, or dealing with complaints.
  • Coordinate room status updates with the housekeeping department by notifying them of late check-outs, early check-ins and special requests.
  • Possess a working knowledge of the room reservation procedures.

Employment Type

Full Time

Department / Functional Area

Secretary / Front Office / Personal Assistant (PA)

Key Skills

Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.