Design and implement innovative CRM strategies aligning with business objectives, enhancing engagement, and optimizing lifecycle management for B2B and B2C audiences.
Oversee the management and operational performance of the CRM platform, ensuring effective campaign management, data integration, and utilization of analytics for strategic insights.
Collaborate with cross-functional teams, including marketing, business analytics, and product, to integrate CRM strategies with broader company objectives.
Ensure compliance with data privacy regulations and best practices in all CRM activities.
Develop segmented marketing strategies to address different customer demographics and verticals, utilizing a deep understanding of customer behavior to deliver personalized experiences.
Implement campaigns working closely with the content team and product teams to ensure a consistent customer experience.
Take a data-driven approach to campaign performance, including continuous experimentation and analyzing consumer data and campaign performance to optimize future CRM initiatives.
Report regularly on CRM channel updates and insights, using data to drive decisions and adapt strategies to market trends and company goals.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.