Intellectual property approval officer

Operational Responsibilities

1. Record the trademarks of the Dubai Customs clients who are already registered with Ministry of Economy and satisfy the requirement as per the ministry’s standards.

2. Verify the documents required to record the trademarks with Dubai Customs and collect the necessary fees from the clients and ensure the integrity of information.

3. Ensure the recorded Trademarks are properly updated in the online IPR system and it’s made available to the Inspection team at all centers to support inspection activities.

4. Communicate the global head office of the clients about the trademark recorded information as part of procedural requirement and collect view shared by the clients

5. Receive information on IPR violation from the clients on the cargo movements and inform the respective customs center with all the details to do the needful.

6. Receive complaints from the clients on any IPR Violations and record the complaints in the online IPR complaint system and forward it to the respective areas to act on the complaint

7. Follow up with IPR procedure and inspection centers on the registered complaints and update the status of the complaints and also report the unsolved issues to direct supervisor

8. Generate periodic reports form the IPR online system and raise it to the management to measure the productivity level of the section and to observe the area of improvements

9. Coordinate with other IPR section representative as and when required

10. Keep abreast of all updates on intellectual property rights updates and requirements and communicate them to the registered clients.

11. Perform all other related duties as assigned by direct supervisor on time with reliability, honesty, and discretion.