Receptionist
Posted on :
14-10-2024
Employer Active
1 Vacancy
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Job Description
- Deliver high quality customer service to all visitors and staff, representing the Academy in a professional manner
- Greet visitors in a friendly and helpful manner
- Have a strong knowledge of the key information about the Academy
- Offer guidance and assistance to parents through the student registration and admission process during the initial enquiry stage
- Provide general clerical/administrative support e.g. updating attendance registers, photocopying, filing, faxing, completing standard forms, responding to routine correspondence
- Undertake word-processing and other IT based tasks e.g. database, excel, Internet research
- Produce lists/information/data as required e.g. class lists
- Sort and distribute mail
- Attend and participate in relevant meetings as required
- Answer, screen and forward incoming phone calls in a friendly and professional manner ( following our standard telephone etiquette/ protocol)
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Provide basic and accurate information in-person and via phone/email
- Assist Admissions team with in-bound and out-bound calls
- Log admissions enquiries into the MIS – data base
- Perform other clerical receptionist duties such as filing, photocopying and printing
- Arrange transportation for visitors when require
- Provide accurate and comprehensive information about the schools, including the curriculum, education level and tuition fees.
- Respond to telephone calls and enquiries courteously and direct calls to appropriate personnel, using the Referral System.
- Assist with tasks assigned as and when required by the management team.
- Undertake any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post
Employment Type
Full Time
Department / Functional Area
Key Skills
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