Sr Application Owner EDMS- Arabic speakers preferred

Job Purpose:

The main responsible for the Enterprises document management systems expert managing and ensuring the stability of client EDMS system and development of any new changes that might raise during the contract duration.

Accountability and Skills required:

Support client EDMS enterprise documents management system.

Perform research activities to gather information on latest developments in technology for business improvements.

Maintain an overall requirements profile for future actions and plan the systems version accordingly in coordination with vendors and programmers.

Coordinate with technical and business staff from other government organizations for business analysis and systems support as required.

Coordinate with the vendor development team and systems analysts for the implementation of the requirements.

Evaluate bugs severity user requirements of immediate actions and future systems improvements.

Maintain uptodate information about all applications including their platform technology servers details support contract vendor and details and ensure their information is maintained in the System Architect tool.

Create modify and maintain Application Support Process based changing business requirements.

Ensure that the software systems are running smoothly without any interruption and issues are reported to the development team for resolution.

Classify and categorize requests for bugs fixing and prioritize action.

Maintain and update Application Maintenance and Support standard template based on new requirements and emerging situations.

Perform other responsibilities associated with this position as appropriate.