Scope and Purpose
To assist Relationship Managers in handling the clients and their requirements.
To assist Relationship Managers in addressing the customer queries on Bank's product and seek solution to their requests
To perform other tasks as assigned by Relationship Manager & GRM
Ensuring that all related documentations are processed in accordance with the Policy established and implemented by the Bank.
Perform, also working in a team, administrative activities related to customer management.
Pro-actively liaise with the customer in the management and resolution of problems and requests.