drjobs Online Customer Service Specialist العربية

Online Customer Service Specialist

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1 Vacancy
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Jobs by Experience drjobs

1 - 0 years

Job Location drjobs

Dubai - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

  • ist customers with product inquiries, placing orders, and resolving any issues or concerns promptly and professionally.
  • Handle a high volume of incoming customer calls, emails, and messages in a timely and efficient manner.
  • Collaborate with various departments to ensure customer satisfaction and resolve any order-related problems.
  • Provide product recommendations and ist customers with finding the right products to meet their needs.
  • Manage customer accounts by updating personal information, processing returns, and exchanges, and resolving any account-related issues.
  • Stay up-to-date on product knowledge and industry trends to effectively answer customer questions and provide accurate information.
  • ist in continuous improvement initiatives by providing feedback and suggestions for enhancing our online customer experience.

Employment Type

Full Time

Department / Functional Area

Secretary / Front Office / Personal Assistant (PA)

Key Skills

About Company

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