Customer Service
Posted on :
06-06-2024
Employer Active
5 Vacancies
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintaining a high level of product knowledge to provide accurate information to customers.
- Handling customer complaints and escalating unresolved issues to the appropriate department.
- Processing customer orders, returns, and exchanges with attention to detail and accuracy.
- Building and maintaining strong relationships with customers to promote loyalty and repeat business.
- Identifying and implementing process improvements to enhance the customer experience.
- Keeping accurate records of customer interactions and transactions for future reference.
- Collaborating with cross-functional teams to address customer needs and ensure customer satisfaction.
- Providing feedback to the management team on customer trends, issues, and opportunities.
- Staying up-to-date with company policies, procedures, and products to better assist customers.
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
