Front Desk Agent
Front Desk Agent
Posted on :
01-06-2024
Employer Active
1 Vacancy
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Job Description
- Welcomes and registers hotel guests, explaining the accommodations and establishing credit or method of payment
- Checks guest out of the hotel, preparing and explaining the bill
- Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
- Assists guests in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
- Responds to all guest requests in an accurate and timely manner. Interactions with guest will be in person and by phone
- Resolves guest complaints, and find opportunities to recognize and personalize the service experience for all guests
Employment Type
Full Time
Department / Functional Area
Key Skills
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