Front Office Executive

Conducts patient satisfaction surveys.

Monitor patients and visitors and ensure their satisfaction.

Assist patients in filling out any required paperwork, including insurance documents.

Contact potential, existing or new Emirati customers through phone to inform about the product, service, Offer etc. available at the clinic.

Monitor the activities leading up to, during, and following a camp.

Work with the center manager to identify possible communities, organizations, and other venues for the development of business.

Arrange a medical camp in conjunction with a municipal authority, the government, communities, organizations etc.

Create and implement a variety of marketing plans for our business to help us draw in new customers and the existing.

Work with the marketing team to advertise the facilities and services offered by our clinic through various marketing platforms.

Responsible for translating communication between patients/ visitors and staff for easy comprehension.

Read and comprehend Arabic materials, and when necessary, translate.

Ensure liaison with local and federal authorities to ensure the support when administration team is needed.

Ensure excellent patient care and assistance to satisfy patients.

Assure that patient consultation waiting periods are kept to a minimal.

Ensure that records and papers are appropriately stored and maintained.

Verify the insurance claim form. (Make the claims ready before sending to scanning department for submission)

Obtain & review patient feedback.

• Safeguard patient privacy and confidentiality.
  

High school or Bachelor degree

This job has been sourced from an external job board.