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You will be updated with latest job alerts via emailJob Purpose: dnata is one of the worlds largest air and travel services providers; offering ground handling cargo travel and catering & retail services at over 130 airports in more than 30 countries across six continents. At dnata we are by your side for the entire travel experience.
As a Service Delivery Manager (UAE National) you will provide the required support and expertise to the staff on shift ensuring service delivery by dealing with any conflicts and issues raised by customers. Activate exception management plan or business continuity and develop staff performance on shift to ensure safe ontime performance amidst a service focused environment and in compliance with regulatory legal and safety requirements and standard operating procedures.
In this role you will
Qualifications & Experience: To be considered for the role you must meet the below requirements
Youll have an edge if you have
This is a Safety Sensitive Position
At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers. So if youre looking for a challenging and rewarding opportunity apply today and join our team!
Recruitment Process and Timeline
dnata part of Emirates Group is an international organisation with employees from over 170 nationalities we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role you will then be invited to complete a HireVue video interview to share more about your product experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group.
Full Time