Field Service Engineer
Posted on :
15-05-2024
Employer Active
1 Vacancy
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Job Description
- Provide reliable technical assistance to internal and external customers.
- Provide professional coverage of Technical Support Helpdesk.
- Support focus on accuracy, timely feedback, and customer satisfaction.
- Drive timely identification, investigation, resolution, root cause analysis and replication of technical issues.
- Build internal relationships to expedite complicated cases.
- Develop broad understanding of customer needs.
- Support the knowledge-sharing mindset, methodology, and tools.
- Help and Develop Technical Support processes.
- Ensure proper documenting and recording of all activity and communication and address systemic coordination issues.
- Be part of a team that is solving complex technical problems for the customer
- Drive timely responses to customer demands by supporting the coordinating efforts of different teams
- Build business acumen while learning to address customer's technical needs
- Service and maintenance of Honeywell and third party equipment
- Install Honeywell EBI, prepare graphics and necessary programming works as per specifications.
- Be ready on the job site during temporary or final acceptance of SLJs.
- Supervision of cabling & field installation works.
- Availability for and performance of duties outside of normal working hours as per agreed rosters and as directed.
Employment Type
Full Time
Department / Functional Area
Key Skills
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