Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
Minimum 1 year work experience in the same capacity with g ood problem solving, administrative and interpersonal skills are a must.
Already based in the UAE.
Manage daily Pool & Beach operations
Maintains sanitation standards and assists servers and hosts on the floor during peak meal periods
Determines training needed and helps others to improve their knowledge or skills
Understands employee positions well enough to perform duties in employees' absence
Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
Serves as a role model to demonstrate appropriate behaviors; demonstrates honesty/integrity; leads by example
Encourages and builds mutual trust, respect, and cooperation among team members
Ensures and maintains the productivity level of employees
Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management
Ensures compliance with all applicable laws and regulations
Ensure grooming standards are maintained among all team members
Guidance to create an environment and ambience at the Pool so that it is perceived to be a relaxed and enjoyable and ensuring the quality and image for the hotel is maintained
Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
Empowers employees to provide excellent customer service
Handles guest problems and complaints
Ensures corrective action is taken to continuously improve service results
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