BillingMedical Records Representative

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UBMD Pediatrics is one of 18 practice plans within UBMD Physicians’ Group, the single largest medical group in Western New York. We provide premier health care to infants, children, adolescents and adults. In addition to primary care pediatrics, we have 14 pediatric subspecialties. Our physicians make up the academic teaching faculty within the Department of Pediatrics at the Jacobs School of Medicine and Biomedical Sciences at the University of Buffalo and at Oishei Children’s Hospital. For more information regarding UBMD Pediatrics, please visit *BILLING/MEDICAL RECORDS REPRESENTATIVE*

• Respect and maintain privacy and dignity of patients; assure confidentiality at all times in accordance with HIPAA regulations
• Candidate will maintain scanning and filing of documents in an efficient manner, respond to fax requests, ensure patient records are sent to requested appropriate location(s) and prepare an invoice for documents that are provided.
• Prepares and ships records to physicians utilizing appropriate mailing sources (USPS, UPS, or Electronic) within required timeframes.
• Maintain efficient and professional telephone etiquette; transfer and handle calls as required. Document calls in patient chart. All phone calls to be returned the same day.
• Responsible for collecting, posting and managing account payments
• Answers questions from patients, office staff, medical staff and insurance companies as needed in regards to billing matters
• Identifies and resolves patient inquiries and concerns
• Prepares, reviews and sends or submits patient statements
• Reviews accounts with Billing Director to determine payment plans and/or sending to collections
• Performs collection actions as needed including contacting patients by phone and/or handling collection agency inquiries
• Participates in education and staff meetings as requested
• Able to multi-task with excellent communication skills and attention to detail required
• Willing to learn Medical Billing Tasks and assist the team with medical billing tasks *EXPERIENCE*
• Medical terminology, insurance knowledge preferred Collection and medical statement experience is a plus Job Type: Full-time Pay: $18.00 - $23.00 per hour Expected hours: No less than 37.5 per week Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
  

Schedule

• 8 hour shift
• Day shift