Solution Engineer

• Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer.
• Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the “Technical Win”
• Maintains an awareness of the customer’s infrastructure and is highly technically competent - Advises on new workloads - i.e. Move & Improve
• Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth
• Builds the consumption plan for and with the customer
• Works with the Cloud Adoption Manager to ensure customer adoption health & customer experience

Roles&Responsibilities

• The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities.
• Actively involved in the Oracle account team in defining account strategy, execute and drive the consumption growth.
• Is accountable for the successful experience of customer(s) in their territory.
• Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs.
• Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor.
• Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation
• Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities.
• Acts as customer single point of contact for cloud engineering related aspects
• Engage Oracle Cloud technology team, lead virtual team to support in create the solution, design architecture, deliver POC, tailored technical workshops during sales cycle.
• Leads activities and teams to help position the value of Oracle’s Cloud and continually meet customer expectations.