Job Description
What you will be doing:
- When settling a guest check/billing in Fidelio by cash, the check/guest folio should be presented and our outlet/Front Office colleagues are responsible for ensuring the correct amount of money is received.
- When our guest settles the check to a room, F&B colleagues must visually verify that the name on the check agrees with the name on the display. If the name is hard to verify, a second proof of identification is required.
- When our guest tries to settle the check using a personal or company cheque, we need to inform the guest that in an F&B outlet, personal or company cheques are not accepted as a form of settlement.
- When our guest presents foreign currency to settle the check in F&B outlet, he/she should be kindly advised to exchange it at Front Desk and pay by local currency – UAE dirhams.
- To be punctual on duty.
- Be well groomed to the standards laid down.
- To comply with all hotel rules and regulations as outlined in the handbook and to be aware of company disciplinary and grievance procedures
Qualifications
Your experience and skills include:
- Relevant experience as a Cashier or Waiter handling similar responsibilities is an asset
- Diploma/ BS degree in hospitality management, business administration, or related field
- Proficiency in English
- Additional European language is will be an asset
- Excellent problem resolution skills along with outstanding communication and active listening skills
- Ability to work flexible hours
- Highly responsible and reliable with a professional presentation