Senior Technical Engineer
Posted on :
09-12-2024
Employer Active
1 Vacancy
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Job Description
Job Description
Roles & Responsibilities
Responsibilities
Serve as the first point of contact for any IT-related issues and will help to ensure that staff can effectively use technology to support their work.
User Support: Provide technical assistance and support to end-users, responding to their inquiries, troubleshooting issues, and resolving technical problems related to hardware, software, networks, and other IT systems.
Help Desk Management: Manage the IT help desk system, including logging and tracking support tickets, prioritizing and categorizing issues, and ensuring timely and effective resolution of user problems
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
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