Perform tasks as per instructions from the immediate supervisor and as per duty schedule
Directly involved in the order taking and order placing process while dealing with guest requests and orders, courteously, efficiently and promptly
Know all menus and on going promotions in the outlet by heart and gives recommendations to guests upon request
Ensure proper appearance and grooming while on duty
Answer the Room Service telephones, if and when required
Make himself / herself familiar with all relevant issues concerning the Room Service
Report cleanliness and maintenance issues to the immediate supervisor
Attend regular training session in line with the departmental SOP’s i.e. guest care, product knowledge, grooming standards, telephone manners etc
Flexible to work in other areas when required by the immediate supervisor
Familiar with the company’s internal policies and safety procedures and carries out other related tasks entrusted by the Room Service Manager from time to time
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.