Typically lead a team of 3-5 consultants (and experts / specialists from other disciplines) to solve for CEO’s burning issues and help clients achieve new performance highs.
Provide intellectual leadership for the team under PD’s guidance and ensure that the project is delivered on time and within budget, harnessing the team's diversity to ensure the development of creative solutions to complex problems.
Give your team members formal and informal feedback and encourage them as they continue to develop their skills.
Develop trusted-based client relationship to ensure that the team meets and exceeds the client's expectations.
Opportunity Development
Typically lead a team of 1-2 consultants to help senior leaders pursue customer and growth related business opportunities.
Help shape the deal with the clients and develop compelling proposals under senior manager’s guidance.
Practice Building
Developing expertise in customer and growth practice areas to increase the breadth and depth of our knowledge base and capabilities
Start to play a role in building the company by participating in recruiting campaigns, contributing to training programs, and writing for internal and external audiences
Providing coaching and mentoring to junior consultants
Experience, Attributes and Qualifications::
7-10 years of experience in customer and growth strategies, with 5 years individually leading consulting projects or 6:8 years related industry experience with basic consulting skills
Extensive knowledge and experience working with retail, consumer goods, travel, hospitality and broader consumer-facing industries and understands its cross functional operations
Strong potential in corporate strategy, topline growth and business model innovation, digital customer experience strategy
Strong capabilities on analytical and quantitative problem solving, and complex ideas communication, analytics experience strongly preferred
Proven experience in leading teams to deliver new strategies or capabilities while developing, mentoring and inspiring team members
Flexibility to accommodate client and project travel requirements.
Fluent in English and Mandarin Chinese.
MBA from global top tier program strongly preferred
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