Minimum 5 years hands-on experience in workshop repair and operations in a reputed automotive dealership, out of which 1-2 years must involve customer interface
Knowledge & Skills
- Knowledge of Product, 5W2H probing skills, Smart selling, Telephone handling skills & Customer handling skills
- Knowledge of automotive software DMS
- Sound technical knowledge in vehicle diagnosis and repair
- Knowledge of technical software
- Valid UAE drivers’ licence
- Ability to think analytically
- Written and verbal communication in English (other regionally spoken languages including Arabic would be an added advantage)
- Proficient in MS Word and Excel.