Housekeeping Team Leader

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21
  

What you will be doing:

• To attend and handle all guest requests received for internal services, as per the hotel standards and procedures.
• Conducts daily briefing for Room Attendants
• Conducts daily inspection of employee grooming.
• Inspects all guest rooms, corridors and pantries on a daily basis to ensure highest standard of cleanliness.
• Conducts on the job training for all Room Attendants.
• Maintains effective employee relations.
• Checks and maintains equipment and machines used.
• Prepares job orders and co-ordinate with Engineering for follow up.
• Ensure special attention given to VIP rooms.
• Report any sick, irregular guest, and any stranger on guest corridors to the Housekeeper, Security Office immediately.
• Proper handover and take over of the incoming and out going shifts to be handled well.
• Report all Lost & Found items to Housekeeping.
• Prepare discrepancy report for the front office.
• Prepare inventory for room linen.
• Notify Housekeeper any damage caused by guest.
• Check and follow all maintenance report If the work is incomplete.