Dispatcher
Posted on :
25-09-2024
Employer Active
1 Vacancy
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Job Description
- Dispatching courier drivers to pick up and deliver shipments to their respective destinations
- Monitoring and tracking the progress of courier drivers to ensure timely delivery
- Coordinating with customer service team to address any potential delays or issues
- Maintaining accurate records of all shipments and deliveries
- Ensuring that all packages are handled and transported in accordance with company policies and procedures
- Managing and prioritizing multiple tasks and requests from different sources
- Providing excellent customer service by answering inquiries and resolving complaints
Qualifications
- Minimum of 2 years of experience in a dispatching role, preferably in the courier or logistics industry
- Strong knowledge of geographic areas and routes
- Excellent communication and interpersonal skills
- Proficient in using dispatch software and other computer programs
- Ability to multitask and work under pressure in a fast-paced environment
- Problem-solving skills with the ability to think on your feet
Employment Type
Full Time
Department / Functional Area
Key Skills
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