Reservations Agent
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Job Description
Maximize rooms revenue through the conversion of telephone calls into sales
Be fluent in all hotel products and services
Handle faxes and emails pertaining to rooms reservations
Handle room reservations from tour Operators and Destination Management Companies (DMC).
Handle guest queries and complaints relating to Rooms Reservations.
Identify Sales opportunities through individuals, Corporate Accounts, Wholesalers, and Travel Management companies.
Process smoothly all entry visa requests from Companies with Corporate accounts with the hotel.
Have a thorough knowledge of the operation of Opera Reservations System with a main focus on inputting, retrieving, and revising room reservations.
Maintain an organized file of all future booking correspondence.
Employment Type
Full Time
