This is a remote position.
We are looking to add a driven and creative Hospitality Planner to our dynamic team! Our Hospitality Planners serve as an ambassador to a client s desired region or destination. We sift through all the possible destinations to visit, incredible natural wonders to see, and spectacular places to stay, in order to design custom trips for clients. Whether it s a honeymoon, business trip, family vacation, or the adventure of a lifetime, we work alongside the client to tailor an itinerary to suit their needs. If you are detail-oriented, self motivated and love to help others, you may be a great fit!
Responsibilities
- Collect client's information and maintains confidential files
- Process payments from clients
- Follow company procedures
- Market current promotions from various suppliers
- Cross sells relevant products to enhance the trip experience
- Participate in ongoing trainings
- Stay up to date on the latest travel information and requirements
Requirements
- Customer service
- Detail oriented
- Excellent organizational skills
- Ability to manage time and work independently
- Professional communication skills
Benefits
- Remote work opportunity
- Flexible schedule
- Free training provided
- Health insurance is available
- Discounted (and some free!) personal travel opportunities
Plan details for getaways including transportation, accommodation, and activities Build rapport with client to determine their needs Guide clients on the appropriate styles of transportation, dates, costs, and accommodations Plan large-scale events including conferences, group trips and retreats Book reservations on behalf of clients Resolve issues, complaints, and refunds Maintain client information and financial records Stay up-to-date with tourism trends by attending virtual seminars