Telesales

IT Technician

We are seeking a Network Engineer to join a leading technology company in its growing IT Managed Services division. Candidates for the position should possess the following attributes:

Must have first-class verbal customer service skills, outstanding time management, strong documentation skills, a clean driving record, and above all, be a team-first player.

Must be fundamentally adept at troubleshooting in often unfamiliar circumstances.

Must be able to troubleshoot and solve problems remotely.

Requirements:

Experience with routers/firewalls (Cisco, SonicWall), layer 2 switches (HP, Cisco, Dell PowerConnect), wireless deployments (Cisco, Aruba, Ruckus, etc.), IPSEC VPN configuration, DNS, DHCP, and VLAN configurations

Experience with Windows Server operating systems (2003-2019) and roles/features including, but not limited to: Active Directory, Group Policy, IIS, DNS, DHCP, RDS

Experience with server & data migrations

Experience with Microsoft Exchange Server (2003-2019) or Microsoft Office 365 deployment and migration.

Experience with VMWare deployments

Experience with deployment & management of backup solutions (StorageCraft, etc.)

Experience with Microsoft Azure cloud services

Experience with RMM deployment & usage

Experience working in MSP environment