Responsible for all admin related tasks in the department, including invoices, accruals, monthly payroll attendance in coordination with the Talent & Culture Team.
Collect, organize, and analyze data related to room reservations, occupancy rates, pricing, and revenue. Identify trends and patterns to provide actionable insights.
Support revenue managers in forecasting room revenue and demand to help in planning and decision-making.
Update and maintain rates and availability in various distribution channels, such as the hotel's website, online travel agencies, and global distribution systems.
Monitor and research competitor pricing and strategies to make recommendations for pricing adjustments and promotional activities.
Coordinate all internal and external correspondence in the department, answering the phone, blocking the team’s calendar etc.
Consistently offers professional, engaging and friendly service to clients and internal colleagues mostly conducted via phone and email
Update and maintain rates and availability in various distribution channels, such as the hotel's website, online travel agencies, and global distribution systems.
Prepare regular reports, including daily, weekly, and monthly reports, to track key performance indicators. Present findings and recommendations to the revenue management team.
Assist in creating, implementing, and monitoring promotional offers and packages to attract guests and increase revenue.
Assist with the creation and organization of all SOPs related to the department
Creates and follows up on incident reports related to IT / Revenue / Distribution related matters
Assists with benchmarking exercises
Assists in collecting and preparing presentations for the Revenue / Reservations Department
Assists room reservations during peak demand periods
Supports with Total revenue management initiatives
Prepares Meetings minutes and distributes as needed
Supports the cluster functions for Fairmont, Movenpick JLT and Riva Beach Club
Participate in internal and external audits by providing necessary documentation and assisting auditors with revenue-related inquiries.
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.