Employer Active
Job Alert
You will be updated with latest job alerts via emailJob Alert
You will be updated with latest job alerts via emailJohnsons 1871 is the over-arching group label that covers a range of consumer, but mainly b2b brands, operating in the moving, asset, project, and facilities management
Our businesses add a tremendous amount of value above and beyond simply moving things from A to With innovative and market-leading tools for asset tracking and management and a Sustainability First message, Johnsons has big ambitions and already wins day after day against their
We are an equal opportunities Our policy is to recruit a diverse workforce that reflects the communities we work in and follow the guidelines of the Equal Opportunities Act
Our aim is to welcome everyone and create inclusive We celebrate difference and encourage everyone to join us and be themselves at
You will be an integral part of a hard-working team and play a key role within the Business Improvement
We are looking for someone with a strong work ethic and the experience to prioritise a fluctuating workload of both routine and ad-hoc administration The candidate will need to be highly organised with excellent attention to detail and
Full training will be provided
Roles and Responsibilities:
Supporting the Asset Management Team at all levels to drive continuous
Ensuring processes and reporting meet both the client s needs and contractually agreed
Support and assist the Business Improvement
Communicate and coordinate with colleagues as
Receive calls and emails and action as
Work closely with colleagues to ensure consistent application of policies and
Reporting and data
Enter and maintain all information in the
Ad-hoc administration
Phone and Support Ticket Response
User Administration
Skills:
Extremely organised
Ability to deal with multiple support requests
Communicative (across all levels of Providing the business with updates Proving individuals with updates)
Advise and provide service on realistic SLAs
Understand and comply with individual s purchase order allowances and implement an authority trigger when the limit is reached
Ascertain a standard phone and standard laptop/mac spec to implement an easy ordering system and ensure consistency throughout the business
Carry out due-diligence on equipment upgrade requests
To keep a fully tracked log of equipment and users (in line with our 27001 accreditation)
Able to answer support requests on our IT system
Able to set up new office licences
Able to update employee passwords
Full Time