Development Director

RingLeader is revolutionizing We are an established provider seeking great candidates to assist the Regional Account Managers in b2b, b2c and

RingLeader is looking for a Technical Account Manager to assist the Sales team with day-to-day pre and post customer This candidate will need to be organized and maintain detailed data records to assist in several different reporting This position will be in Fredericksburg, VA with possible hybrid work

Requirements

Responsibilities:

• Provide business, technical, and product knowledge in support of pre and post sales activities to ensure customer
  
• Address product-related questions and technical challenges
  
• Educate clients on how existing and new product features and functionality work, and how it can contribute to their business
  
• Monitor accounts to ensure the usage of products at optimal performance for each
  
• Evaluating customer needs to suggest upgrades or additional
  
• Act as the middleman to support the organization to ensure client escalations are resolved in due
  
• Partner with Regional Account Managers to build relationships with decision makers, business contacts, and
  
• Providing reports to developers and stakeholders on product
  
• Ensuring deliveries arrive on time and in a good
  
• Tracking account metrics
  

Qualifications:

• A bachelors degree in computer science or engineering,
  
• Experience in technical support and
  
• Good technical and product
  
• Excellent communication and interpersonal
  
• Good critical thinking and problem-solving
  
• Working knowledge of sales
  

Benefits

Additional Compensation:

• Commission
  
• Bonuses
  

Benefits:

• Health insurance
  
• Dental insurance
  
• Vision insurance
  
• Retirement plan
  
• Paid time off
  
• Tuition reimbursement
  
• Hybrid Work Location
  

• Innovative -- innovative and risk-taking
  
• Outcome-oriented -- results-focused with strong performance culture
  
• Team-oriented -- cooperative and collaborative
  

This Job Is Ideal for Someone Who Is:

• People-oriented -- enjoys interacting with people and working on group
  
• Achievement-oriented -- enjoys taking on challenges, even if they might
  
• Autonomous/Independent -- enjoys working with little