Housekeeping Desk Coordinator
Posted on :
09-04-2024
Employer Active
10 Vacancies
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Job Description
Req ID : 2399141
- Oversees the generation of various Status Reports, executes Opening Shifts, and curates Task Sheets for Room Attendants.
- Manages Filing Systems for Daily Reports and Employee Files, creating a premium, curated and organised atmosphere.
- Develops and maintains a Training Matrix for the Department, showcasing a commitment to industry-leading excellence.
- Prepares and verifies Daily Rosters, embracing ‘FIVE-Styled’ precision and efficiency.
- Conducts a Weekly Inventory of Amenities, Cleaning Products, and Stationery.
- Meticulously manages all Bulletin and Information Boards within and outside the housekeeping office.
- Completes a Handover Report at the end of each shift, ensuring a seamless and efficient Transition.
- Logs Lost and Found Items throughout the hotel, embodying ‘FIVE-Star’ excellence in Guest Services.
- Replenishes the First Aid Kit, showcasing a commitment to the Health and well-being of our Guests.
- Manages Payroll Timekeeping, contributing to the ‘FIVE-Styled’ efficiency and organisation of the Department.
- Verifies the Grooming of all Team Members, maintaining a Standard of Excellence in appearance.
- Examines logbooks for Special Requests and Instructions, ensuring a luxurious experience for our Guests and exceeding their expectations.
- Continuously tracks and updates Room Statuses throughout the day.
- Coordinates the Cleaning and Preparation of VIP rooms, ensuring the delivery of sensational and bespoke Amenities.
- Monitors the Issuance and Return of Master Keys to the Housekeeping Team maintaining a High Level of Security.
- Fosters seamless Communication with Engineering for Preventative Maintenance, Repairs, and addressing Out-of-Order Rooms.
- Informs Security promptly of any Emergencies brought to the attention of the Housekeeping Department.
- Prepares and monitors Room Status Reports, ensuring ‘FIVE-Star’ check-ins and stays for our Guests.
- Responds promptly and courteously to Requests from other Departments and ‘FIVERs.’
- Maintains close contact with the Front Office Team and Shift Leaders regarding Arrivals and Departures.
- Cultivates strong working relationships with Fellow ‘FIVERs,’ Superiors, and other Departments, embodying the ‘Vibe at FIVE’ at all times.
- Demonstrates knowledge of Fire and Safety Rules, serving as a valuable resource in Emergency Situations.
- Acts as the contact person during Evacuations at the Assembly Point, ensuring a Next-Level approach to Safety.
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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