Call Center Agent
Posted on :
20-11-2022
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Job Description
Hiring candidates currently in INDIA & UAE
- Preferred Industry: Delivery Services (Zomato, Careem, Ubereats, Swiggy etc)
- Take customer calls and provide accurate, satisfactory answers to their queries and concerns
- De-escalate situations involving dissatisfied customers, offering patient assistance and support
- Call clients and customers to inform them about the company s new products, services and policies
- Guide callers through troubleshooting, navigating the company site or using the products or services
- Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
- Collaborate with other call center professionals to improve customer service
- Help to train new employees and inform them about the company s customer management policies
Benefits
Salary plus Accommodation and other benefits as per UAE laws.
previous call center experience
Employment Type
Full Time
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