Sales Manager

Support Strategic Objectives

To participate and provide support to create and implement Short & Long term Sales strategies and plans in line with the organisational mission and vision.
To monitor market trends continuously to identify the business opportunities in order to enhance revenue on sales, client satisfaction and to provide suitable recommendations to management.
To identify the business improvement opportunities and coordinate internally with Client Account Manager to expand the business operations.
To act as a single point of contact to clients providing end-to-end sales solutions through effective coordination internally within and externally with all the applicable parties.

KPI’S

Sales strategies and plans.
Periodical updates on market trends.
Growth on number of countries and Agents.
Timely communicate ensuring potential & existing client satisfaction

Sales and Service:

To identify potential customers, negotiate as per price guidelines given and ensure maximisation of profits and business opportunities.
To regularly visit existing accounts validating our service levels and develop new revenue streams.
To regularly visit the clients in order to providing invoices and to collect the due payments and handover the same to Finance Dept.
To regularly liaise with clients, respond to their queries and to ensure their maximum satisfaction level on services.
To have excellent client management and build a strong referral process and leverage on existing client relationships to attract other large clients.
To internally coordinate with Client Account Management function and ensure quotations and proposals are sent on time and timely follow-up in order to win the business contract.
To timely update all the business sales details from the beginning till end into FRESA system to enable to extract the necessary client updates.
To internally coordinate with all applicable parties, provide key recommendations and timely escalations to management