Department Supervisor

- Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner
- Drive eNPS through people experience initiatives and culture
- Oversee Department's day to day operations related to VM, Retail Store SOPs adherence, and sales team allocation
- Offer support to concessions wihin coverage area
- Act as the key point of contact with Floor Manager
- Ensure click and collect are conducted within SLAs
- Ensure customer data is properly captured by the department team in adherence to marketing team requirements
- Promote loyalty program (MUSE) and ensure department team knowledge about app offerings etc..
- Ensure personal shoppers and Department sales team are working towards the same goal
- Increase the revenue target of the Department
- Drive sell-throughs within the Department
- Support in-store CX initiatives
- Provide input to whats working well, whats not working well within Department