Guest Relation Manager
Posted on :
16-08-2022
Employer Active
1 Vacancy
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Job Description
Responsibilities:
• Work hand in hand with FOM to ensure that allocation preferences of TOP VIP and special attention guests are met.
• Ensure GR team reviews and updates arrivals lists for the following day, and informs all departments are informed via daily ‘VIP’ lists.
• Ensure that pre-arrival calls are conducted by the GR team and to contact personally highlighted VIPs prior to their arrivals
• Perform any related duties and special projects as requested by the Director of Rooms
• Ensure permanent lobby presence of GR team
Employment Type
Full Time
Company Industry
Department / Functional Area
Chefs / F&B / Housekeeping / Front Desk
Key Skills
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